Definition
An Agentic Workflow is a system where an AI model is given 'tools' (web search, database access, API keys) and the autonomy to decide which steps to take to solve a problem.
Why It Matters
Chatbots just talk. Agents DO things. An agentic workflow can research a lead, scrape their website, draft a personalized email, and save it to your CRM—all without human intervention.
How It Works
- 1
The LLM is given a high-level goal (e.g., 'Find 10 leads').
- 2
It breaks the goal into sub-tasks.
- 3
It executes tools (e.g., `google_search()`, `linkedin_scrape()`).
- 4
It evaluates its own output and retries if it fails.
The NetForce Take
This is the future of automation. We move from 'linear scripts' that break easily to 'resilient agents' that can figure things out.